Firstly, THANK YOU for coming to us, we know you have other options and as a small family run business staffed by experienced and passionate printmakers, we appreciate it.
Our delivery charge is based on the size, weight and value of the parcel and the delivery location. The delivery charge includes the postage, packing and insurance and will be added on to your order at checkout once the delivery postcode has been entered.
Collect from Store
We offer a collection service. Please enter your billing information at checkout and you will be able to choose this option.
Mainland UK Delivery
We like to do all we can to get your parcels to you in the best way possible given the nature of what is inside them! Just give us a ring to discuss anything you are uncertain about. As a guide:
Orders Under 2kg – Small items under 2kg are normally sent Royal Mail 48 for £4.50 plus VAT. This service covers all of the UK including the Scottish Highlands and Islands, Isle of Scilly, it also includes the Isle of Man, Northern Ireland and the Channel Islands.
Orders Over 2kg – Orders weighing over 2kg are sent with DHL PARCEL with a minimum charge of £6.99 plus VAT per parcel. The maximum weight for this delivery service is 20kg per parcel and the maximum size is 120cm x 80cm on two sides.
UK Special Delivery – We have a special delivery service available where we look at whatever is the best courier for the goods ordered. TNT for our Presses, Ball Racks and liquids for instance, where DHL PARCEL wont carry them. We also like We also have a Next Day Pre-13:00 service and a Saturday Delivery Service if you need things in a hurry. Please submit your order by 12:00 the day before. We will always speak with you if there are special requirements or you have certain preferences! Just give us a call or drop us an email.
Non-Mainland Delivery
Non-Mainland UK covers the Scottish Highlands and Islands, Isle of Scilly, the Isle of Man, Jersey, Guernsey and Northern Ireland. This covers the following postcodes: AB30-31, AB33-38, AB41-45, AB51-56, AB63, BT1-94, DD8-10, FK8 3, FK17-21, GY1-10, HS1-9, IM1-9, IV1-12, IV15-56, IV63, JE1-5, KA27-28, KW1-3, KW5-18, PA20-78, PA80, PH10-11, PH13-14, PH17-26, PH30-50, TD15, TR21-25, ZE1-3
Orders Under 2kg – Small items under 2kg are normally sent Royal Mail 48 for £4.50 plus VAT.
Orders Over 2kg – Orders over 2kg and do not fit within the Royal Mail 48 size will be sent with DHL. The maximum weight for this delivery service is 20kg per parcel and the maximum size is 100cm x 80cm on two sides ( a pack of Newsprint for example!).
Jersey – if you are a business an EORI number is required
Guernsey – if you are a business an EORI number is required
International Delivery
Please note that you no longer pay VAT on orders from the UK. However, you may be subject to tax or duty on entry to your country and so you must look out for any further notifications on this matter once the parcel has been sent. If the delivery address is a business address, we require a VAT and EORI number.
We requite a valid VAT and EORI number if we are sending to a business address. We also require the follow information:
Norway – PID Number
Spain – DNI Number
Switzerland – PID Number
We are unable to send flammable or hazardous liquids by air mail. Please look out for any duty and taxes to be paid when the parcel is entering your country.
Despatch Information
Most orders go out within a day or two and we aim to despatch order within 5 working days plus a delivery time of up to 3 days (within the UK). For urgent orders please choose the correct delivery service at checkout with any relevant information in the ‘notes’ section. Please be aware that once the parcel has left our shop it is up to the customer to use the tracking information provided by our couriers, and which is listed as ‘Consignment ref’ on our emailed invoices, to monitor the delivery. Should you miss the delivery window (DHL hold items for 24 hours only) and the parcel is returned to us, we are happy to rearrange delivery, but please be aware that the customer must meet the associated delivery costs for which we will send a ‘link to pay’.
Other Information
Charges are based on the weight/volume of the order. Please note when ordering paper that it requires careful packing therefore normally weighs above 2kg.
Placing an order implies acceptance of these terms unless you specify otherwise.
We are unable to send certain hazardous liquids and aerosols, this will be noted on each product page. We are also unable to send certain liquids by air mail. We will let you know in thee instances.
Oversized items that exceed 100cm will require a quote. Please place all items in your basket and choose ‘Confirm by Email’ at checkout. For more information about the delivery of Presses please phone on 02079282633 or email us at info@intaglioprintmaker.com
THANK YOU VERY MUCH FOR SHOPPING WITH US!!